Policies and Procedures: What is a Coordinated Services Agreement and When Is It Needed?

A Coordinated Services Agreement (CSA) allows an AKHMIS (Alaska Homeless Management Information System) user from one Covered Homeless Organization (CHO) to access and enter client-level data into AKHMIS on behalf of a different CHO and/or to report client-level data on behalf of the different CHO. A CSA covers all client-level data relevant to a specific project, including confidential data. A CSA must be in place before a user can access any data that is not within their own organization.

A CSA must be signed by the Executive Director (or equivalent) of each CHO involved in the CSA. A user will only have access to the projects (and the data within those projects) that are included in the CSA.